Customer Care

Customer Care
At Ayla Soul, every piece is crafted and selected with intention — to remind you of faith, beauty, and peace.
We believe in honest communication and simple care throughout your shopping experience.

Shipping
All orders are prepared within 2–4 business days and shipped with care.
Estimated delivery time is 7 –14 days, depending on your location.
Once your order is on its way, you’ll receive a tracking link to follow its journey.
Please note that international orders may take slightly longer due to customs procedures.

Returns & Refunds
Each item is carefully inspected before shipping.
For hygiene and spiritual reasons, jewelry cannot be returned or exchanged once worn.
If your item arrives damaged or incorrect, please contact us within 7 days of delivery at
📧 info@aylasoul.com — we’ll gladly replace or refund your order.

Thank you
Your trust means the world to us.
Every purchase supports our mission to bring faith-inspired beauty to the everyday.

With gratitude,
Ayla Soul